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Exchange Policy

  • We will accept exchanges (but no refunds)
  • The customer will require the product to be returned along with the price tag.
  • Exchange will be considered only for any physical damages during shipping.
  • You must inform by mail to ethnicnbeyond@gmail.com or call on 08090333000 and make your return within two working days of the delivery date if the delivery has been made to India and if the delivery has been made elsewhere.
  • Shipping charges are not refundable.
  • Unless delivered goods are damaged, customers are required to bear two way shipping costs for exchange of clothes.
  • We will not accept merchandise that has been worn, altered, or washed.
  • Upon receipt of returned products, we reserve the right to deny a refund if the merchandise does not meet return policy requirements.
  • Please note that while we want you to be happy with your purchases, an excessive number of returns in a twelve-month period may cause us to reject future orders from you.
  • Products once altered cannot be exchanged.
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